Universal Hospital Management Services
(UHMS)

WE OFFER THE SUCCESS OF YOUR HEALTH CARE FACILITY

UHMS, founded in 2001 by Awni Kopti and Imad Sadek, constitutes a sister Company of UHS (Universal Hospital Services, Hospital Planners & Medical Equipment Consultants - www.uhs-jo.com )

UHMS emerged due to the substantial need and demand, in the field of Medical Care, for professional, qualified, and experienced resources that are instrumental in organizing and laying down proper and standard “Rules of Operations” in order to help the Health Care Institutions succeed in providing excellent quality care to the community, ensuring at the same time their financial viability.

UHMS main Scope of Services involves carrying out Feasibility Studies, Design Involvement, Assessing, Pre-Commissioning, Organizing and Managing Health Care Institutions. Through its qualified and experienced Medical, Administrative, and Financial Consultants, UHMS main scope emphasizes on laying down the stable grounds for all the Management Principles and Systems, and supervising their proper implementation, in order to maintain proper equilibrium and forward motion to the Health Care Institution through the application of mature judgment, experience, and standard Universal Medical & Administrative Management Principles. UHMS main expertise also involves helping healthcare institutions to ensure their financial viability during crisis.

UHMS is proud to announce its association with "Global HealthCare and Medical Services - GHMS" led by Professor Fadi Bitar, Former Associate Dean for External Medical Affairs for more than 10 years, Professor of Pediatrics, Biochemistry and Molecular Genetics, and Founding Director at the Children’s Heart Center, American University of Beirut. As Associate Dean for External Medical Affairs at AUBMC, Dr. Bitar supervised the implementation of many successful affiliation projects, training projects, and patients referrals to AUBMC.

With this association, UHMS & its Sister Company UHS (www.uhs-jo.com), along with GHMS services, will be covering all the management, design, and medical services required by any healthcare institution. Through our experts in the healthcare field, we will ensure the success of your healthcare institution.

Push this link to connect to Global Healthcare and Medical Services: https://ghcmedicalservices.com

• To facilitate and to promote the successful & professional operation of the healthcare institutions / services, through setting the guidelines for smooth, organized & proper operation
.• To ensure that all Operational Requirements are accounted for in the design
.• To facilitate and support providing the best quality services to the community and patients.
• To ensure that the required Human Resources systems, standards, and requirements are optimal.
• To ensure the financial viability of the institutions.
• To assist Institutions to improve their performance.
• To assist Institutions to face competition.
• To assist Institutions to prosper in the Market.

To help institutions ensure financial viability during crisis
To carry out Feasibility Studies for new health care projects
To carry out Operational Due Diligence for healthcare institutions
To formulate a flexible Cost Accounting Model in order to calculate the cost of procedures and services
To Assist in Design in order to ensure that all operational requirements are accounted for
To Pre-Commission a new health care institution in the Planning or Construction Phases
To Assess an already established and running health care institution
To Organize & Manage an already established and operating health care institution
To Pre-commission and Manage an already established New health care institution
To conduct Management Audits and ensuring the implementation of the recommendations and proper execution.

Ensuring the Financial Viability of Your Healthcare Institution During Crisis

UHMS serves the requirements of any new or running healthcare institution to reach, through minimum cost and time and optimum efficiency, their vision and goals, and to ensure financial viability during crisis situation.

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Feasibility Studies

The feasibility study helps the Client to decide on the services to be introduced, the required number of beds, advise about the expected occupancy rate, etc.. It also provides an operational and financial business plan for the first 10 years of operation, and evaluates the financial and economical feasibility of the project. (Click here for more details)

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Carry out Operational Due Diligence for Healthcare Institutions

During acquisition phase, UHMS reviews the operational data of healthcare institutions, assesses and validates the data, then projects the expected future figures, the potential opportunities, the risks and the strength, in order to help client in his decision to acquire the institution or not.

Cost Accounting

UHMS offers a flexible Cost Accounting Model to calculate the cost of Services through allocating the direct, indirect, and overhead costs of /Non-Revenue-making Departments to Revenue-Making, using a reciprocal method.

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Pre-commissioning Management Services

Those services entail the provision of Administrative & Management Consultancy Services in order to produce a successful hospital operation. The major role of UHMS will be to serve as the stable and continuing source of a practical, knowledgeable, and disciplined approach to Hospital Management implemented through a cohesive team of mature and qualified management personnel. This approach will provide stronger, more organized & a smooth operation than the hospital can obtain for itself. This is due to the ability to maintain very senior and experienced Administrative Personnel on the Company Staff, who can provide a higher level of management leadership guidelines, and consultancy services to your management Team. Such leadership adds the essential ingredient for overcoming the special difficulties that will be faced by any Hospital. The quality of service provided by UHMS is further strengthened by the quittance, support and control of the technical resources and know-how in the field of hospital management, accumulated over a long period of time, and backed-up by highly experienced and specialized staff. (Click here for more details)

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Operational Design Services

the services entail : - Formulate and complete the Design & Operational Management Questionnaire - Formulate the Design Operating Assumptions, Parameters, Guidelines, and Operational Model - Revise the proposed Space Program to ensure that all operational requirements are maintained, and initiate a final version - Review the Zoning Plans / Block Diagrams to ensure that INTER-DEPARTMENTAL relationships & requirements are properly maintained - Review the Single Line Drawings to ensure that INTRA-DEPARTMENTAL relationships & requirements are preserved

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Assessment of Health Care Institutions

This task involves a Survey & Analysis of the existing conditions pertaining to the physical status of the Hospital, the medical planning component, the inter and intra-departmental relationships, the electro-mechanical systems, the medical equipment & furniture status, in addition to the assessment of the operational and financial processes. (Click here for more details)

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Management Services / Operational Audit Services

UHMS Management Consultants’ Team composed of the following can MANAGE any healthcare institution or carry out periodic “OPERATIONAL AUDITS” visits (Managerial, Financial, HR, Clinical & Technical) to the Hospital : - Senior Hospital Administrator - Senior Nursing Consultant - Senior Finance Consultant - Senior Medical Consultant - Senior Maintenance Manager - Senior Biomedical Consultant - Senior Human Resources Consultant - Senior MIS Consultant (Click here for more details)

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Human Resources Management and Evaluation

Assessing and evaluating existing Human resources practices or building a new framework for start ups that includes, Talent Management, Recruitment, Performance Management, Learning and Development, Manpower Planning, Employee Relations, Personnel Transactions and Human Resource Management Systems. (Click here for more details)

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Training Services

Conducting a training needs assessment and addressing any gaps and coming up with a training calendar that is in line with the organization needs and values. This includes designing a training and development plan and calendar that addresses competency based training courses, that can be job family specific and that can be in line with existing career ladders and employee development needs that are based on their performance appraisals and learning paths. Our Training Programs, in coordination with Universal Hospital Services (UHS), cover the full scope of work required for Healthcare Institutions, including but not limited to Medical Architectural Planning, Hospital Engineering System Planning, Medical Equipment and Furniture Planning, Healthcare Interior Design, Medical IT, in addition to preparing for accreditation and accreditation standards, hands-on training and workshops for healthcare employees, etc.